State Farm® Insurance Agent Jimmy Fay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Debra Wilkes
August 3, 2026
"Impressed with speed of service. One phone call was all it took to get fair coverage on a new car. Thanks to Brittney for her professionalism and prompt response, we were able to secure coverage quickly and efficiently. This is our third car currently insured with this company. We love doing business with you! Thanks for all you do to satisfy your long term customers."
"Thank you, Debra, for sharing your positive experience with us. It's wonderful to hear that Brittney's professionalism and prompt response made securing coverage for your new car quick and efficient. We're delighted to have insured your third car and appreciate your continued trust in our services. Your satisfaction as a long-term customer is incredibly important to us, and we're committed to maintaining the high level of service you expect."
Wendy Moore
July 31, 2026
"Tyler and Lucy did a good job helping me get my new policy updated."
"Thank you, Wendy, for sharing your experience with us. It's great to hear that Tyler and Lucy were able to assist you effectively with updating your policy. We always strive to provide excellent service and appreciate your feedback. If there's anything more we can do to enhance your experience, feel free to let us know. Your input is valuable in helping us improve our services."
Joey Antonelli
July 30, 2026
"Jimmy, Tyler and team are top notch. Great communication and supplied all of our insurance business needs. Highly recommend!"
"Thank you, Joey, for sharing your positive experience with us. We're delighted to hear that Jimmy, Tyler, and the team were able to meet all your insurance needs with great communication. Your recommendation means a lot to us, and we're committed to continuing to provide top-notch service. If you have any further needs or questions, we're here to help."
John Mei
July 29, 2026
"Brittney and NyQuasha were super helpful. Customer Service was 10/10. Their knowledge and expertise were 10/10. They helped me get the auto insurance policy I needed and matched my needs."
"Thank you, John, for sharing your positive experience with Brittney and NyQuasha. It's wonderful to hear that their customer service and expertise met your expectations and helped you find the right auto insurance policy. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
H Jang
July 28, 2026
"This office completely stops me from shopping around for a better deal. Thanks to their excellent quality and great cost-per-coverage, I have stayed with them for a very long time. I even confidently added home insurance with them after buying my home. Transferring my insurance from my lender required a complicated procedure, but my representative, Brittney, was amazing at helping me through it. Brittney has always helped me respectfully and professionally, which is one of the key reasons I maintain such a great relationship with this office. They are an excellent service provider!"
"Thank you for sharing your experience with us. It's wonderful to hear that our office has been able to meet your needs so effectively and that Brittney has provided you with the support you needed, especially during the transfer of your insurance. Your trust and confidence in our services mean a lot, and we're delighted to have you as a valued customer. Your feedback encourages us to continue delivering excellent service."
Angel Tobias
July 27, 2026
"Brittany was really great at helping me find a quote that worked best for me!"
"Thank you, Angel, for sharing your experience with us. It's wonderful to hear that Brittany was able to assist you in finding a quote that suited your needs. We appreciate your feedback and are delighted to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
Kelliyah Patterson
July 21, 2026
"Great communication and customer service. Tyler made the process easy. Highly recommendable"
Evan Jones
July 21, 2026
"Brittney was very helpful during my call! Very kind and quick and helped me understand my coverage easily. Thank you!"
Gerry Evans
July 21, 2026
"Brittney and staff took great care of me through the purchase of a new SUV, then removing one, then adding another driver and another SUV! I’m so appreciative of their hard work, understanding and speed of service throughout each step!
Brittney always answered my questions and concerns quickly, also they have a text line making communication so much easier!
I’ve also referred several others to Jimmy Fay and they always receive great service as well.
10/10 recommend Jimmy Fay State Farm for all your insurance needs from home, auto, recreational vehicles and businesses insurance needs too!"
"Thank you so much for the excellent review! We are so glad to hear that you are beyond satisfied with our cooperative team and our unbeatable insurance services. We greatly appreciate your business!"
Cora Hite
July 20, 2026
"Brittany was great! She helped answer all of my questions about adding another car to my policy."
"Thank you for sharing your experience, Cora. It's wonderful to hear that Brittany was able to assist you with your questions about adding another car to your policy. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help with any future needs."
Missy Smalls
July 18, 2026
"Brittney was simply amazing! She made sure I understood all of what I asked for and more. The customer service was top notch. After I agreed to my policy within an hour they called to double check and verify my information. Brittney even sent me text a few days later reminding me to cancel my old insurance. I got both rents and car insurance. I already told everyone I know to reach out!"
"Thank you, Missy, for sharing your experience with us. It's wonderful to hear how Brittney went above and beyond to ensure you felt informed and supported throughout the process. We're delighted that our customer service met your expectations and that you're satisfied with your renters and car insurance. Your recommendation to others means a lot to us, and we're grateful for your trust. If you have any more questions or need further assistance, feel free to reach out."
Ronnie Corum
July 18, 2026
"I had a great experience with Brittaney was a great help she saved me more than half on my insurance policy. I thought it would be a difficult process she made it so easy I highly recommend state farm and thanks again Brittany you rock......"
"Thank you for sharing your experience with us. It's wonderful to hear that Brittaney was able to assist you so effectively and save you more than half on your insurance policy. Making the process easy and straightforward is something we strive for, and your recommendation means a lot. We're glad to have you as a part of our State Farm family."
John Papp
July 17, 2026
"I purchased their insurance 1 day before I totalled my vehicle. Everyone in that office went to bat for me and made sure I was taken care of. They really make you feel like you are family. It's the little things they do that makes me give them a 5 star rating. As long as I live in the area I will never have another insurance company!"
"John, thank you for your fantastic review! We truly do strive to provide the best service possible. Thank so much for allowing us the opportunity to earn your business as well as continuing trust us with all your insurance needs. We are always here to help whenever you need us!"
23LaQueen
June 5, 2026
"Destiny was absolutely amazing. Quick, efficient, and knowledgeable."
"Thank you for sharing your experience with us! It's wonderful to hear that Destiny provided you with quick, efficient, and knowledgeable service. We appreciate your feedback and look forward to continuing to meet your auto insurance needs."
Ivan Brown
June 4, 2026
"Friendly, knowledgeable, and experienced agent helped make the transition of changing insurance a pleasant experience"
"Thank you, Ivan, for sharing your experience. It's wonderful to hear that the transition was pleasant and that you found the service friendly and knowledgeable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
rodney hall
May 28, 2026
"Brittney at State Farm was absolutely amazing to work with! She helped me get my car insurance and life insurance set up quickly and made the whole process easy to understand. She was professional, patient, and took the time to find the best options for me instead of just rushing through it.
You can tell she really cares about her customers and wants to help people save money while still getting good coverage. I highly recommend Brittney to anyone looking for insurance. Great customer service from start to finish. ⭐⭐⭐⭐⭐"
"Thank you for sharing your experience with Brittney. It's wonderful to hear how she made the process of setting up your car and life insurance both quick and easy to understand. Her dedication to finding the best options and providing excellent customer service truly reflects our commitment to our clients. We appreciate your recommendation and are glad to have been able to assist you."
India Osouna
May 27, 2026
"I just have to give a HUGE thank you to Brittney for helping me lower my car insurance by almost 50%! 🙌🏽 With everything I’ve been juggling financially, this truly took a huge weight off my shoulders. She was patient, professional, and really worked to find me the best option instead of just giving up.
It’s rare to find someone who genuinely cares and tries to help people save money, and I’m beyond grateful. If you need insurance help, definitely reach out to her. Thank you again, Brittney! ❤️"
"Thank you so much for sharing your experience with us. It's wonderful to hear how Brittney was able to assist you in lowering your car insurance costs. We understand the importance of finding the right coverage at an affordable price, and it's great to know that Brittney's dedication and professionalism made a positive impact for you. Your kind words and recommendation mean a lot, and we're grateful to have you as a valued customer."
Arin Shatto
May 24, 2026
"I was referred to Jimmy for assistance in securing general liability and errors and omissions insurance for my business. From the initial consultation, Jimmy was kind, thorough, and eager to support me and my business partner through the process. He went above and beyond to ensure the coverage met all of our needs and answer any questions we had. Jimmy made this process smooth, efficient, and easy to follow, even after the policies were finalized, with the utmost care and professionalism. I highly recommend Jimmy for all of your insurance needs!"
"Thank you, Arin, for sharing your experience. It's wonderful to hear that Jimmy provided the support and professionalism you needed for your business insurance. Ensuring that the coverage met your needs and making the process smooth and efficient is always our priority. Your recommendation means a lot, and we're glad to have been able to assist you and your business partner."
Jaylon Smith
May 21, 2026
"Brittany was very helpful during our call"
"Thank you, Jaylon, for taking the time to share your experience. It's wonderful to hear that Brittany was able to assist you effectively during your call. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team. If there's anything else we can do for you, please let us know."
Raul Chalin
May 21, 2026
"5 stars because I can’t give more! Brittney went above and beyond to make sure we got the best rates possible and took the time to explain everything so clearly throughout the entire process. She was professional, knowledgeable, and truly cared about helping us. I highly recommend working with her! 10/10 will recommend to everyone I know!"
"Thank you so much for your wonderful feedback! It's fantastic to hear that Brittney provided such exceptional service and made the process clear and straightforward for you. Your recommendation means a lot to us, and we're delighted to know you had such a positive experience. We look forward to continuing to serve you in the future."
Shannon Keefer
May 20, 2026
"Very helpful and great personalities"
"Thank you, Shannon, for sharing your positive experience with us. It's wonderful to hear that you found our team helpful and enjoyed our personalities. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Matthew Pearson
May 20, 2026
"In these times when the cost of living is astronomical. Brittney really cares about getting people the best price possible"
"Thank you, Matthew, for sharing your experience. It's wonderful to hear that Brittney has been able to assist you in finding the best price possible, especially during these challenging times. Your feedback is greatly appreciated and will be shared with the team."
Nick Romeo
April 30, 2026
"Brittany explained everything extremely well and made sure I full understood everything and took her time with my policy highly recommended"
"Thank you, Nick, for sharing your experience. It's wonderful to hear that Brittany was able to explain everything clearly and ensure you fully understood your policy. Your recommendation means a lot to us, and we're glad to have been able to assist you with your auto insurance needs."
Christy Bond
April 30, 2026
"Brittney is awesome! She’s easy to work with a a huge help! Highly recommend!"
"Thank you so much for your wonderful feedback, Christy! It's fantastic to hear that Brittney has been such a great help and easy to work with. Your recommendation means a lot to us, and we're delighted to have you as a valued customer."
Crystal L. V. Brown
April 30, 2026
"I am very pleased with our service we received through Brittney!! I’ve had my business insurance with them for the last year, but recently switched over our auto and renters insurance because of the excellent service we received. Brittney was so helpful and made the process easy and seamless. Thank you so much for handling our quote and getting us processed and switched over to State Farm. She was able to save us hundreds of dollars on our auto policy."
"Thank you for sharing your experience with us! It's wonderful to hear that Brittney provided such excellent service and made the transition to State Farm smooth and beneficial for you. We're delighted that you were able to save on your auto policy and that you're pleased with the service for your business, auto, and renters insurance. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."