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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Josie Castillo

October 19, 2026

5 out of 5 rating by Josie Castillo
"Jasmine was amazing and very helpful! Great personality and very knowledgeable! Awesome experience with her!"
We responded:
"Thank you, Josie, for sharing your experience! It's wonderful to hear that Jasmine provided such helpful and knowledgeable service. We're delighted that you had an awesome experience with her. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Jada Rosa

October 19, 2026

5 out of 5 rating by Jada Rosa
"Jasmine helped me and was really nice! i definitely recommend her!💕"
We responded:
"Thank you for sharing your experience, Jada! It's wonderful to hear that Jasmine provided such helpful and friendly service. Your recommendation means a lot, and we're glad to have met your auto insurance needs. If you have any more feedback or questions, feel free to reach out."
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MEGAN ROSA

October 19, 2026

5 out of 5 rating by MEGAN ROSA
"I worked with jasmine she gave Quick efficient quotes and very polite and knowledgeable."
We responded:
"Thank you, Megan, for sharing your experience with us. It's wonderful to hear that Jasmine provided you with quick and efficient service while being polite and knowledgeable. We strive to deliver exceptional service to all our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Sam barlow

October 19, 2026

5 out of 5 rating by Sam barlow
"I highly recommend Jasmine Bennett at State Farm! She is friendly, professional, knowledgeable, and truly cares about her customers. She takes the time to answer questions, explain everything clearly, and make sure you feel comfortable with your insurance needs. Her customer service is outstanding, and she makes the entire process easy and stress-free. It’s refreshing to work with someone who genuinely cares and goes above and beyond to help. If you’re looking for someone reliable and helpful for your insurance needs, Jasmine is the person to call!"
We responded:
"Thank you for sharing your experience with Jasmine Bennett at our agency. It's wonderful to hear how her friendly and professional approach made a positive impact on your insurance journey. Jasmine's dedication to providing clear explanations and exceptional customer service is something we truly value. Your recommendation means a lot, and we're glad to know she made the process easy and stress-free for you. If there's anything else you need, feel free to reach out."
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leila hill

October 19, 2026

5 out of 5 rating by leila hill
"⭐⭐⭐⭐

I had a great experience with Jimmy Faye State Farm, especially working with Jasmine Bennett! She was very helpful, professional, friendly, and patient throughout the process. She made sure my questions were answered and made everything easy to understand. I really appreciate her excellent customer service and the time she took to help me. It’s always nice to work with someone who genuinely cares about their customers. I highly recommend Jimmy Faye State Farm, and if you need assistance, definitely ask for Jasmine Bennett! Thank you for such a great experience! ❤️"
We responded:
"Thank you for sharing your positive experience with Jimmy Fay State Farm. It's wonderful to hear that Jasmine Bennett provided helpful, professional, and friendly service. Ensuring that all your questions are answered and making the process easy to understand is a top priority for us. Your recommendation means a lot, and we're delighted to know that Jasmine's dedication made a difference. We look forward to assisting you with any future needs in auto insurance."
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Holly Langston

October 19, 2026

5 out of 5 rating by Holly Langston
"Tyler was a great help in getting my vehicle insurance and information regarding other vehicles."
We responded:
"Thank you, Holly, for sharing your experience with Tyler. It's wonderful to hear that he was able to assist you effectively with your vehicle insurance needs and provide valuable information. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Mont Dinero

October 19, 2026

5 out of 5 rating by Mont Dinero
"Wanna give a huge shoutout to jimmy fay office Thank you Jasmine for helping me"
We responded:
"Thank you for sharing your positive experience with our office! We're delighted to hear that Jasmine was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."
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Jasmine Bennett

October 14, 2026

5 out of 5 rating by Jasmine Bennett
"LOVE IT HERE !
Jasmine"
We responded:
"Thank you, Jasmine, for sharing your positive experience with us! We're delighted to hear that you're enjoying our services at Jimmy Fay - State Farm Insurance Agent. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever have any questions or need assistance, feel free to reach out."
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william bowden

October 14, 2026

5 out of 5 rating by william bowden
"Tyler was excellent to work with in securing insurance for my new home. He handles any issues that arise with ease. I appreciated his assistance in arranging my new insurance while I was also managing my move. He made the entire process much easier."
We responded:
"Thank you, William, for sharing your experience with Tyler. It's great to hear that he made securing insurance for your new home a smooth process, especially during your move. We're glad he could assist you effectively and make things easier. Your feedback is valuable, and we're pleased to have been able to support you."
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Jane Banks

October 9, 2026

5 out of 5 rating by Jane Banks
"Getting info and a quote was made very easy by Britney! She was informative and patient with me, which I gladly appreciate"
We responded:
"Thank you, Jane, for sharing your experience with us. It's wonderful to hear that Britney made the process of getting information and a quote easy for you. Her informative and patient approach is something we value greatly. Your feedback is appreciated and helps us continue to provide excellent service."
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Bertram Thorpe

October 6, 2026

5 out of 5 rating by Bertram Thorpe
"Excellent service"
We responded:
"Thank you, Bertram, for sharing your experience with our auto insurance services. It's wonderful to hear that you received excellent service. Your feedback is greatly appreciated and helps us continue to provide high-quality support. If you have any questions or need further assistance, feel free to reach out."
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Ahmed

October 2, 2026

5 out of 5 rating by Ahmed
"Good service, I like that"
We responded:
"Thank you, Ahmed, for sharing your positive experience with our insurance services. We're glad to hear that you appreciated the service. Your feedback motivates us to continue providing excellent support. If you have any questions or need further assistance, feel free to reach out."
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alexis jarae

October 1, 2026

5 out of 5 rating by alexis jarae
"Wonderful customer service. Kind, patient, and thorough. The best part is the price is $143 lower than what Progressive was charging me. Brittney reached out to me because I submitted information to request a quote for my newly purchased 2nd car. I thought it would all be online but it’s a call/text request. At first I was disappointed but after all the questions I asked and multiple reworking of my insurance package options, I see why. Thankfully Brittney was patient and never came across as disgruntled or annoyed with me. I think I changed my options a good 6 times before I basically ended up where she started. Even better is if you prefer to text, they have that option too. I’d recommend going through State Farm and especially Brittney and Jimmy Fay."
We responded:
"Thank you, Alexis, for sharing your experience with us. It's great to hear that Brittney provided kind, patient, and thorough service while helping you find a more affordable insurance option. We understand the importance of personalized communication, and we're glad that the call and text options worked well for you. Your recommendation means a lot, and we're delighted to have you as a satisfied customer. If you have any further questions or need assistance, feel free to reach out anytime."
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April Knight

September 30, 2026

5 out of 5 rating by April Knight
"I Loved my Agent, she was very helpful .
Thank you , Brittany Thorpe keep up the good work!!!"
We responded:
"Thank you for sharing your positive experience with us. We're delighted to hear that Brittany was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."
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Lance Farmer

September 21, 2026

5 out of 5 rating by Lance Farmer
"I'm extremely pleased that I finally have an actual "agent". I've talked to him, so I know it's not AI. The icing on top is that I'm paying LESS than I've paid in the past. I HIGHLY recommend Jimmy Fay at State Farm."
We responded:
"Thank you, Lance, for sharing your positive experience with Jimmy Fay at State Farm. It's wonderful to hear that having a dedicated agent has made such a difference for you. We're glad to know you're enjoying the benefits of personalized service and savings on your insurance. Your recommendation means a lot and helps others looking for reliable auto insurance."
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Bless Payne

September 9, 2026

5 out of 5 rating by Bless Payne
"Needed insurance for my classic vehicle. Jimmy Fay was recommended to me. They had just moved into a new office so they were still settling in, but it was nice. I had the pleasure of dealing with Brittney Thorpe. She walked me through the process and set me up with a policy I was happy with. 👍🏿👍🏿👍🏿👍🏿"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Brittney Thorpe was able to assist you effectively with your classic vehicle insurance needs. We appreciate your patience as we settle into our new office and are delighted that you found the process satisfactory. Your feedback is invaluable, and we're glad to have met your expectations. If you have any further questions or need assistance, feel free to reach out."
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Shanta Williams

September 6, 2026

5 out of 5 rating by Shanta Williams
"Nyquasha was very helpful and great communication
Skills"
We responded:
"Thank you, Shanta, for sharing your experience with us. It's wonderful to hear that Nyquasha provided helpful service and excellent communication. We strive to deliver outstanding support to all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance, feel free to reach out."
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si'mone Speight .;

September 6, 2026

5 out of 5 rating by si'mone Speight .;
"The service here is nice and my representative Nyquasha was respectful and very helpful. She answered all my questions and concerns to help me find the best policy."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Nyquasha provided respectful and helpful service, addressing all your questions and concerns. We're delighted that you found a policy that suits your needs. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Erika Robles

September 6, 2026

5 out of 5 rating by Erika Robles
"Ny was very helpful and friendly! Very positive attitude!"
We responded:
"Thank you, Erika, for sharing your experience with us! It's wonderful to hear that Ny provided you with helpful and friendly service. A positive attitude is something we strive for, and we're glad it made a difference in your visit. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Kierra Edwards

September 6, 2026

5 out of 5 rating by Kierra Edwards
"I had a wonderful experience with Nyquasha."
We responded:
"Thank you, Kierra, for sharing your experience with Nyquasha. It's great to hear that your interaction was so positive. Providing excellent service is a priority, and your feedback is truly appreciated. If you have any more experiences to share or need assistance, feel free to reach out."
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Qualexia Giggetts

September 6, 2026

5 out of 5 rating by Qualexia Giggetts
"I had such a great experience with NyQuasha at Jimmy Fay State Farm! She was professional, friendly, patient, and genuinely took the time to make sure all of my questions were answered. She made the entire process feel easy and stress-free, and I truly appreciated how helpful and knowledgeable she was.

NyQuasha provided excellent customer service and went above and beyond to make sure I felt taken care of. If you’re looking for someone who is dependable, personable, and truly cares about her customers, I highly recommend NyQuasha! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for sharing your experience with NyQuasha at Jimmy Fay State Farm. It's wonderful to hear that she provided professional, friendly, and patient service, making the process easy and stress-free for you. Your recommendation and five-star rating highlight her dedication to ensuring customers feel valued and informed. We appreciate your feedback and look forward to continuing to meet your auto insurance needs with the same level of care and expertise."
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Tyjuana Rufus

September 6, 2026

5 out of 5 rating by Tyjuana Rufus
"Nyquasha was very friendly & Helping 10 out of 10"
We responded:
"Thank you, Tyjuana, for sharing your positive experience with Nyquasha. It's wonderful to hear that you found the service friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."
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Destiny Kin

September 4, 2026

5 out of 5 rating by Destiny Kin
"I had such a great experience working with Ny at State Farm! She was incredibly helpful, professional, patient, and made the whole process so easy. She took the time to answer all of my questions and made sure I understood everything. You can really tell that she cares about her customers and wants to make sure they’re taken care of. I truly appreciate her amazing customer service and would definitely recommend Ny to anyone looking for help with their insurance!"
We responded:
"Thank you for sharing your experience with Ny at our agency. It's wonderful to hear how helpful, professional, and patient she was during your visit. Ensuring that all your questions are answered and that you feel confident in your insurance choices is a top priority for us. Your recommendation means a lot, and we're glad to have provided you with exceptional service. Looking forward to assisting you with any future insurance needs!"
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Na'Yanna Johnson

September 4, 2026

5 out of 5 rating by Na'Yanna Johnson
"Ny was absolutely amazing to work with! She was super friendly, helpful, and made the whole process so easy. She took the time to explain everything clearly and answered all of my questions without making me feel rushed. You can tell she genuinely cares about her customers and wants to make sure they’re taken care of. I would definitely recommend Ny to anyone looking for great service at State Farm!"
We responded:
"Thank you, Na'Yanna, for sharing your wonderful experience with Ny. It's fantastic to hear that she provided such friendly and helpful service, making the process easy and clear for you. Ny's dedication to ensuring customers feel valued and well-informed is truly appreciated. Your recommendation means a lot, and we're delighted to have met your expectations at Jimmy Fay - State Farm Insurance. Looking forward to assisting you with any future needs!"
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Brianna Williams

September 4, 2026

5 out of 5 rating by Brianna Williams
"Ny helped me with everything I needed. Very nice and professional. Definitely recommend her for anything you need! She’s the best"
We responded:
"Thank you, Brianna, for sharing your positive experience with Ny at our auto insurance agency. We're delighted to hear that she provided you with the assistance you needed in such a professional manner. Your recommendation means a lot to us, and we're glad to have Ny as part of our team. If there's anything else we can assist you with, feel free to reach out."